Time management is maybe not the sexiest of management skills but it remains one of the most important. Just try to find a really successful person who isn't good at it!
Furthermore, time management isn't just about maintaining a tidy desk but setting and achieving important life goals. In this sense, it encompasses major life issues addressed within life and personal coaching.
As a 'timelord' manager you also become a great role model and exemplar to your staff.
When it comes to management gurus, Brian Tracy was one of the earliest front runners. With his abrasive, hard hitting, fast talking, in your face, hard sell sales pitch, he doesn't pull any punches.
In an age where a lot of development messages are carefully wrapped in cotton wool, it's refreshing to take a neat shot of the hard stuff which is still the original and best.
For me, Brian Tracy stands the test of time and I always find his videos motivating and energising.
Don't waste any more time, watch it now then act immediately!
Thursday, October 28, 2010
Sunday, October 17, 2010
Empathy through reverse coaching
Reverse coaching is one possible way of developing empathy.
Some may feel that empathy can't be taught but maybe with the right type of facilitation it can be learnt.
Based on the problem explored in the last blog of a manager having to inform an employee about redundancy and responding ineffectively to scripting because of a lack of empathy, here's an alternative strategy.
First, we create a simulation in which the manager is the one being told he will be made redundant. You, as the facilitator, do this badly and ask the manager to explore his feelings in the situation and then to coach you to do it better. This may take a few attempts before you get it right.
Finally, you reverse roles and get the manager to demonstrate giving you the redundancy news.
By placing him in the recipient role, you encourage him to connect with his feelings in order to empathise with others; by changing his role to that of coach, you get him to coach himself through you.
Neat idea? I call it reverse coaching; you might want to try it out.
Here's a short video explaining the importance of connection in empathy.
Some may feel that empathy can't be taught but maybe with the right type of facilitation it can be learnt.
Based on the problem explored in the last blog of a manager having to inform an employee about redundancy and responding ineffectively to scripting because of a lack of empathy, here's an alternative strategy.
First, we create a simulation in which the manager is the one being told he will be made redundant. You, as the facilitator, do this badly and ask the manager to explore his feelings in the situation and then to coach you to do it better. This may take a few attempts before you get it right.
Finally, you reverse roles and get the manager to demonstrate giving you the redundancy news.
By placing him in the recipient role, you encourage him to connect with his feelings in order to empathise with others; by changing his role to that of coach, you get him to coach himself through you.
Neat idea? I call it reverse coaching; you might want to try it out.
Here's a short video explaining the importance of connection in empathy.
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