Here’s a variation on the classic Kolb learning cycle. What speed coaching does differently is to speed up the process and present it in a more visual form.
Let’s take the Kolb cycle of experience, reflection, theorising and planning the next step; in speed coaching we present it this way.
Your prompt as a manager is to ask an employee about the previous day and to think about one event or communication exchange that didn’t go as well as hoped. The employee recalls and describes the situation.
Now, the new idea is that you present this as a video and ask - OK, if you had seen a video of the exchange beforehand and had the power to rewrite the script, what would you have done?
The next question is what can you do with that particular rewrite that you can apply to other situations? (learning transfer)
However, we’re not done yet, there’s one more stage. We can encourage the use of video previewing for further transactions so that the employee gets into the habit of predicting and rehearsing situations - process tool.
That’s how it works; quick, effective and sticky learning.
For details about speed coaching email me on georgesandford2@gmail.com
